usps complaint form online

Office of the Consumer Advocate. Create a USPS.com(registered trademark symbol) account to print shipping labels, request a Carrier Pickup, buy stamps, shop, plus much more. If you need more help, please send us an email. Hours of Operation If your enquiry or complaint is about the collection or delivery of your mail, lost damaged or delayed mail, redirecting … To file a complaint online, visit the USPS website and click on the "Help" button followed by "Contact Us." To report mail theft by a non-postal employee, please call 1-877-876-2455 from 8 a.m to 4:30 p.m in all time zones, and select option 5, or visit: Postal Inspection Service Complaint Form. United States Postal Service (USPS) complaints contacts. The U.S. Saturday 8 AM – 6 PM ET. If you’d like to speak with a representative about another issue with your package, please call us. Use this step-by-step instruction to fill out the Usps form complaint promptly and with perfect precision. The online claims … Email: USPS® Customer Service To file online, log in to or create your free USPS.com account. Learn how to protect yourself from ID theft: pdf | html Date of Vandalism (if known) Expect longer wait times to talk to a representative now through mid-January. Your claim case will be associated with your account. Select an inquiry type that most closely relates to the complaint or question that you have. Postal Service’s Consumer Advocate office at: United States Postal Service. This question is for testing whether or not you are a human visitor and to prevent automated spam submissions. Filing a Customer Service Complaint Gather information about the subject of your complaint. Saturday 7 AM – 6 PM ET. Monday – Friday 8 AM – 8:30 PM ET 1) For law enforcement purposes; If you are having a problem with the delivery of your mail (late arrival, tracking, attempted delivery, misdelivery, etc.) The collection of this information, which will be used principally for investigations or audits into fraud, waste, and abuse in connection with the programs and operations of the U.S. Find USPS® Locations In the future, consider using Click-N-Ship ® to create customs forms and purchase postage online … If you are having a problem with the delivery of your mail (late arrival, tracking, attempted delivery, misdelivery, etc.) Closed Sundays and Postal Holidays. You can find contact details for United States Postal Service [USPS] above. Visit Customer Care Contact Form. We don’t collect any personally identifiable information unless you choose to provide it. Complete your change of address online & pay only $1.05 Use our online form to answer a few questions about your issue. First and Last Name and/or Company Name. What Has Been the Inspection Service's Response to Mail Theft/Fraud During the COVID-19 Pandemic? This is the official site for changing your address with the United States Postal Service (USPS). § 3061, and 5 USC App. Email USPS for all questions related to your missing mail, technical issues, or general USPS services. Fax, mail, or email either a letter describing your complaint or a printed copy of your completed Online Whistleblower Complaint Form to your local OSHA office. Please provide as much detail as you can. Fill out a short form or get tips to fix some of the most common issues right from your computer. You can also give us your thoughts and opinions about upcoming audits on our Audit Asks page. For general information, how-to steps, or to learn more about USPS products and services, check our FAQs. If you have trouble using one of the following, please give us a call. If you need help with your Informed Delivery service, please email Informed Delivery User Support. During the pandemic, there have been some indications of increased levels of mail theft and mail fraud as reported by the OIG's Hotline and the Postal Inspection Service... We encourage you to visit our blog, which has a new topic for discussion every Monday. Anyone can call 1-800-ASK-USPS (1-800-275-8777) to have a Domestic … Follow United States Postal Service. Monday – Friday 7 AM – 11 PM ET To see the most recent status of your packages, enter your tracking number in any search box on USPS.com. USPS OFFICE OF INSPECTOR GENERAL. Please make sure that your … Postal facilities are closed on federal holidays. For example, any leased trailers... Each year, hundreds of thousands of children write letters to Santa Claus, but did you know that sometimes Santa responds? If you have trouble using one of the following, please give us a call. Your information will be used to support investigations of criminal, civil, or administrative matters. File a complaint with the USPS Office of the Inspector General (OIG) by: Filing an online complaint… Please take a minute and read the following before filing a complaint with our office. You will arrive at USPS/Email Us. Hours of Operation Please refer to our comment policy for further information. However, the information you provide may be disclosed to other parties in some limited circumstances, including: The Technical Support team can help when a website application or form doesn't work properly. 2) In legal proceedings involving USPS or the USPS OIG; 4) To employees and contractors who need the information to do their jobs; Call Customer Care on 1-800-ASK-USPS (1-800-275-8777) Email Customer Care on postalone@email.usps.gov. Sender Information. 3) At the request of Congress; Filing Online You can file a domestic claim online at www.usps.com/domestic-claims for packages covered by USPS insurance as described in the “Insurance Availability” section. While providing information is voluntary, the OIG may not be able to address your complaint if sufficient information is not provided. To ship this package and pay postage, please take the package and printed customs form to a Post Office ™ Retail Associate. Hours of Operation Please take a minute and read the following before filing a complaint with our office. Use the USPS website’s Email Us form. File an Online Complaint USPS Office of Inspector General. There were errors. The Office of Inspector General (OIG) audits the operations and evaluates the specific infrastructure of the Postal … ComplaintsBoard.com is an independent complaint … If you select "yes", we have no way to contact you regarding this complaint. indicates a required field. Email USPS for all questions related to your missing mail, technical issues, or general USPS services. 1-800-877-8339 – TTY/ASCII for persons with hearing and speech impairments, 1-800-845-6136 – for persons with hearing and speech impairments who wish to speak only in Spanish, 1-866-377-8642 – for hearing persons with speech impairments. The pandemic has had a devastating impact on many American businesses, disrupting operations of every type and size. 6) To a person who shows that the information is needed to prevent death or serious injury; Call 1-800-ASK-USPS (1-800-275-8777) or TTY: 1-800-877-8339. To begin a report for ALL types of mail pieces, select the WHERE IS MY PACKAGE icon on the page. If you are having a problem with the delivery of your mail (late arrival, tracking, attempted delivery, misdelivery, etc.) Category: All categories Applications Beneficiary forms for USPS employees Centralized Account Processing System (CAPS) Confirmation … Informed Delivery Support https://www.uspsoig.gov/form/file-online-complaint. Start an Online Claim… When it comes to trailers that are hauling mail, the Postal Service prefers to lease — it only owns about 23 percent of its fleet of more than 12,000 trailers. Expect longer wait times to talk to a representative now through mid-January. 401 and 404; and 18 U.S.C. You will be able to save your claim to finish later if you cannot complete the form in one session. Report fraud, waste, or abuse to our HotlineRequest information under the Freedom of Information Act (FOIA). The Postal Service processes billions of mail pieces each year, some of which are deemed “undeliverable” because of incorrect, incomplete, or illegible addresses or other reasons. Get contact information, hours, and more. Check our Informed Delivery FAQs if you have questions about the feature, would like to learn how to sign up, or need technical assistance. Please use the form below to tell us about it and we’ll do our best to put things right. Postal Inspection Service is responsible for ensuring Postal Service employees’ safety and the security of the mail. Monday – Friday 8 AM – 8:30 PM ET The most common questions have to do with tracking packages or delayed delivery. Tweet United States Postal Service Customer Care. 475 L’ Enfant Plaza, SW. Washington, D.C. 20260-2200. Providing the information is voluntary, but if not provided, we may be unable to investigate your complaint. The maximum package weight permitted by USPS … In larger offices, don’t waste your time asking for the postmaster, as they are not directly involved with the day … Collection is authorized by 39 U.S.C. Monday – Friday 8 AM – 8 PM ET 3. The maximum combined length and girth for USPS Retail Ground is 130". Individuals who are deaf, hard of hearing, deaf-blind, or have speech impairments can communicate with USPS by using the Federal Relay’s TTY services. Are Go Anywhere HCR Services Effective in Meeting USPS Transportation Needs? Tweet United States Postal Service. Connect with our customer service representatives to help resolve your issue and get back on track. Saturday 8 AM – 6 PM ET Call to order free shipping boxes, envelopes, and postal forms, or to report a problem with your shipping supply order. Select a category to limit the listing to a specific form type. 5) To other government agencies for personnel matters or security clearances or decisions to issue licenses, grants or other benefits; The method to file a USPS complaint with OIG is mentioned below: You can file a complaint online using USPS complaint form. Initial United States Postal Service [USPS] complaints should be directed to their team directly. Federal Relay Services – TTY Access for Deaf & Hard of Hearing If you select "no", you will have the option of maintaining your confidentiality at the end of this form. Please take a minute and read the following before filing a complaint with our office. Find more solutions for mail issues with USPS FAQs If you go to your local Post office, you can ask for a supervisor to help you. or an employee/customer service issue, please contact your local Post Office or USPS Customer Service instead of completing the form … To locate a Consumer Affairs office, enter a city and state abbreviation or ZIP Code (Example, Seattle WA or 98111). Please note: *The two letter state abbreviation must be used. Filing Online. Write to the U.S. Operation Santa, a program run by the Postal Service, allows children to mail a letter to a special Santa address. Theft, Fraud, or Waste by the USPS or a USPS Employee. 8) To other federal offices of inspectors general so those offices can perform integrity and efficiency peer-reviews of our agency. The Postal Service uses contracted Go Anywhere Highway Contract Route (HCRs) services to transport mail and other products between plants and other designated stops. Only use the form below to report the following to our office: If the topic of your complaint or inquiry is NOT listed above, we have information that can help direct you to the proper place. If you still need more help, see the contact information for technical support, Postal Store orders, and more. Customs Form. Saturday 8 AM – 6 PM ET. If you’d like additional details about when and how we disclose information to third parties, please see our Privacy Page (Link). Once you have filed a claim, you can see it in your Claim History. If you choose to provide this information, we will protect it under The Privacy Act of 1974 (5 U.S.C. 2. Mail your complaint. Report Fraud, Waste, Abuse and Election Mail Fraud, Keeping Postal Workers Safe During the Pandemic. Please take a minute and read the following before filing a complaint with our office. Mail your complaint … The Technical Support team can help when a website application or form doesn't work properly. You can find more information about contacting the OIG here. The way to fill out the Usps form complaint online: To begin the form, utilize the Fill & Sign Online … Hours of Operation Postal Service (USPS), is authorized by 39 U.S.C. You can call the number 1-888-USPS-OIG or 1-888-877-7644… If you prefer to mail your report, print a copy of the online form and fill it out. You will be leaving USPIS.GOV and redirected to USPS. See a list of all upcoming USPS holidays and events. Call: 1-800-ASK-USPS® (1-800-275-8777) On the website, you can also file a claim or request a refund for shipping. First Name for Return address. Click "Customer Service" followed by "Email Your Question." Connect with the Federal Relay using the following toll-free numbers: For more details and a full list of TTY services, go to Federal Relay TTY. That’s a lot of trailers to manage, especially when you consider USPS leased trailer policies. or an employee/customer service issue, please contact your local Post Office or USPS Customer Service instead of completing the form below. Find the best way to get help and connect with USPS®. 1. Report fraud, waste, or abuse to our Hotline, Request information under the Freedom of Information Act (FOIA), Internal affairs and executive investigations, Theft of items from the mail by Postal employees or contractors, Destruction of mail by Postal employees or contractors. Please keep in mind we are an independent agency of the Postal Service and cannot help you with day-to-day mail delivery and customer service issues. We appreciate your patience and remain committed to delivering the holidays to you. For concerns about … 1-800-610-8734 Find the nearest USPS location by city and state or ZIP Code™. If you would like to add information to an existing complaint, click here. 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